Non-Discrimination Policy

Thrifty Drug Stores, Inc. complies with all applicable Federal civil rights laws and does not discriminate, exclude people, or treat them differently on the basis of race, color, national origin, age, disability, sex, or any other legally protected characteristic.

Thrifty Drug Stores, Inc. provides:

  • Free aids and services to people with disabilities so that they have an equal opportunity to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats)
  • Free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services or would like more information on accessibility of services, please speak with your local pharmacy team or call 1-888-558-9941.

If you believe that Thrifty Drug Stores, Inc. has failed to provide these services or discriminated on the basis of race, color, national origin, age, disability, sex, or any other legally protected characteristic, you can send a written grievance, via mail or email, to the following:

Mail:
Thrifty White Pharmacy
Attn: Legal Department
6055 Nathan Lane N, Suite 200
Plymouth, MN 55442
Phone:

YIf you need help filing a grievance, our Legal Department is available to help you at the contact information listed above.

You may also file a formal complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.


If you do not speak English, language assistance services are available to you, free of charge. Call the Patient Care Center at 1-888-558-9941.


spanish


amharic


arabic


bantu


cambodian


chinese


french


german


hindi


hmong


ibo


japanese


korean


laotian


nepali


norwegian


oromo


pennsylvania-dutch


russian


serbo-croatian


swahili


tagalog


thai


vietnamese